Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Friendly Staff
Great Location
Smoke Smell
Dining Quality
7.8/10
Very good
Rooms
7.8
Location
7.8
Service
9.0
Dining
6.8
Guest reviews
7.8/10
based on 5 reviews
9.0
9.0/10 based on 1176 reviews
Frederick
United Kingdom,
March
2024
8.2/10
I found the hotel to be a mixed experience. The rooms, although small and not as advertised, were big enough for our family of five and had a nice, modern kitchenette and a fridge. The service, especially from Muharrem, Haji, and Ramadan, was exceptional with a 5-star level of courtesy and helpfulness. The location was a bit far from downtown, but easily reachable by car. The dining experience offered a great variety and quality of food, though it felt repetitive. The facilities were well-equipped, including a great spa, swimming pool, and Turkish hammam.
Rooms
8.0
The room was big enough for 5 of us and had a fridge, and a nice modern kitchenette.
Service
9.0
The staff was so friendly and helpful, especially Muharrem and Haji, always willing to assist with a smile.
Location
7.0
Although somewhat distant from downtown, the location was convenient by car, and there were nearby transport options and a shopping center.
Dining
8.0
The dining experience was great with a lot of variety and tasty options, even though the breakfast was the same every day.
Facilities
9.0
The facilities were top-notch, especially the great spa, swimming pool, and Turkish hammam.
Charles
United States,
February
2024
8.2/10
My stay at the hotel was overall great. The rooms were spacious and very clean, offering a wide variety of bath amenities. The service was excellent, with the staff going above and beyond to ensure a pleasant stay. The location, while not in the heart of the city, was convenient with nearby facilities. The dining options were good, although slightly pricey. The facilities were well-equipped and enhanced my stay.
Rooms
9.0
The rooms were spacious and very clean, with a wide variety of bath amenities.
Service
9.0
The staff were very helpful and cooperative, going above and beyond to ensure my stay was enjoyable.
Location
8.0
The location was convenient with nearby facilities, even though it was a bit far from downtown.
Dining
7.0
The dining experience was good, but slightly pricey.
Facilities
8.0
The facilities were very well equipped and convenient to use.
John
United States,
July
2023
7.8/10
The hotel offers well-equipped rooms that are okay in size but might have a lingering smoke smell. The staff is extremely friendly and helpful, providing professional service. The location, though far from Taksim, is rapidly developing and accessible from the airport within 30-45 minutes. The dining experience, while not at a 5-star level, still offers a variety of cooked eggs, Western, and Turkish items. Overall, a comfortable stay with friendly service and convenient access, but with some room for improvement in certain areas.
Rooms
7.0
The rooms, while not large, were big enough for our group of five and featured a nice modern kitchenette and fridge. However, there was a noticeable smoke smell present, especially uncomfortable for non-smokers.
Service
9.0
The staff was very helpful, particularly when we had a booking issue, showing extreme friendliness and professionalism throughout our stay.
Location
8.0
The hotel, despite being in a formerly industrial region, is now rapidly developing. The proximity to the new Istanbul Airport is advantageous, making it accessible within 30-45 minutes and providing a great base for exploring the city.
Dining
7.0
The dining options were varied, including cooked eggs, Western, and Turkish items, but fell slightly short of the expectations for a 5-star hotel.
Facilities
8.0
The hotel offers useful facilities such as room service, car hire, laundry, and more, enhancing the overall guest experience.
Friendly Staff
Smoke Smell
Roger
United Kingdom,
May
2023
7.4/10
The hotel rooms are nice although not very spacious, they are well-equipped and kept very clean. However, the rooms were uncomfortably hot for a good night's sleep. The service was welcoming and above expectations, especially the housekeeping staff. The location, although far from the city center, had great facilities like a swimming pool and gym, with comfortable beds and excellent bathroom amenities. The dining experience, even though it ended early, was not at a 5-star level. Overall, a mix of positives and negatives.
Rooms
7.0
The rooms are nice even though they are not that large, but okay in size and well-equipped.
Service
9.0
The service was very welcoming and helpful, exceeding expectations with friendly housekeeping staff.
Location
8.0
The location was close to the property with great staff, swimming pool, gym facilities, comfortable beds, and a great bathroom.
Dining
5.0
The dining experience wasn't up to the level of a 5-star hotel, and the meal times ended a bit early.
Facilities
8.0
The hotel had great facilities overall, offering a range of amenities for guests.
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